Donor Relations Manager

About Third Option Foundation

Founded during WWII, the CIA Special Activities Center (SAC) has shouldered an unprecedented burden in the advancement of our nation’s security. Since 9/11 alone, SAC has suffered the highest casualty rate and endured the longest continuous deployment cycle of any US military group serving overseas. However, due to the unique secrecy requirements of their covert service, officers and their families are not eligible for many of the existing private and public programs available to uniformed service members. To fill this gap in support, Third Option Foundation was established in 2013 and today provides support programs for the officers and families of the CIA SAC including medical services, family resiliency and behavioral health services, and transition support for separating operators.

Summary

The Donor Relations Manager is critical to the Development Team’s success in managing Third Option Foundation’s annual fundraising goals as well as endowment goals. The Donor Relations Manager will be responsible for data management, fundraising operations, and reporting.

Duties & Responsibilities

• Managing all operational aspects of the Development department.

• Responsible for CRM Management & all data storage including all data entry, record management, event tracking, basic report generation, donor correspondence documentation, gift acknowledgements and tax receipting.
• Responsible for Dropbox Management including file storage and organization for Development department.
• Responsible for Development event planning, including coordination/execution (e.g., host interface, development of vendor contracts/Food and Beverage orders; collateral development and execution, management and tracking of invites and RSVPs, onsite support as applicable.
• Responsible for TOF finance/gift processing, including monthly reconciliation between CRM and Finance, tracking and reporting pledge reminders.
• Support Prospect and Donor research and read-ahead material for all development events.
• Support mass/segmented mailings, estimated five per year, including list generation, data scrub, merge, and proof merge.
• Interface with TOF Executive team during weekly Development Strategy meetings and other development meetings to provide updates/recommendations.
• Draft, edit, and/or proofread a broad range of materials for current and prospective donors.
• Support the timely acknowledgement and stewardship of donors.
• Monitor and track deliverables and deadlines, supporting the reporting process in coordination with the Development Director and Programs teams.
• Collaborate with other departments, including finance on special projects as needed.

Qualifications

• 3-5 years of experience, preferably in a nonprofit environment
• Experience with CRM systems, preferably with DonorPerfect experience
• Excellent written and verbal communications skills
• Self-motivated, critical thinker, detail-oriented, and organized