Donor Relations Manager

The Glen Echo Park Partnership for Arts and Culture is a nonprofit organization that manages the programs and facilities at Glen Echo Park, a vibrant arts and cultural center located in Montgomery County adjacent to Bethesda and the Town of Glen Echo.  The Park is a community of artists, educators, dancers, and performers who share their knowledge and expertise with participants and audiences of all ages and skill levels. The Glen Echo Park Partnership is dedicated to encouraging public participation in all that the Park has to offer.

The Glen Echo Park Partnership for Arts and Culture seeks a Donor Relations Manager to cultivate donor relationships and maintain full and accurate donor data in the donor CRM. This position assists with planning and executing donor events and the annual gala. It supports the Director of Development in implementing development and fundraising strategies to grow the Partnership’s supporter base and donation revenue. 

THE JOB

Donor Management

• Responsible for the management of all donor records in the CRM system for fundraising
• Manage donation processing, donor acknowledgements, and donor CRM maintenance, including maintaining accuracy of donor information
• Consolidate donation information from multiple databases to produce donor reports and generate mailing lists
• Reconcile donations with accounting staff on a quarterly basis
• Research and track information about our major donors
• Establish and manage information-tracking processes regarding acknowledgement, recognition, ongoing communications and continued cultivation of past and current donors 

Member and Donor Cultivation

• Manage and implement small to mid-size donors/members program, including promotion, solicitation, acknowledgement and renewal
• Network, solicit and follow up with current and prospective donors/members

Donor Events:

• Support the Director of Development and the Development Committee in planning and implementation of the annual spring gala by coordinating event logistics, tracking ticket sales, securing silent auction items, managing the auction database, and soliciting program ads
• Organize donor cultivation and stewardship events for members and donors 
• Solicit in-kind donations for donor cultivation and fundraising events
• Design and produce invitations and signage for events and fundraising campaigns
• Provide staff support at annual Park events, as requested

Appeals & Grants

• Write copy for fundraising appeals and emails in coordination with the Director of Development
• Support drafting of grant proposals

Board and Committees

• Support logistics and attend Development Committee meetings (monthly) and in-person Board meetings (4-5 per year)
• Compile and distribute notes for Development Committee and Board meetings
• Perform other duties as assigned to support Director of Development

Perform other duites as assigned

WHAT'S NEEDED

• Bachelor's degree or equivalent
• A minimum of 2 years experience in development, membership and/or event management
• MUST have proven experience working with a donor database or CRM software
• Proficient with Microsoft Office programs; design software such as InDesign or Canva
• Excellent organizational skills and attention to details
• Strong interpersonal and communication skills (written and verbal)
• Speak and understand English fluently to engage members and donors
• Ability to work independently

This is an onsite position with regular work hours of 9:30 am to 6:00 pm from Monday to Friday. Some additional evening and weekend hours are required for events and meetings.